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Frequently Asked Questions (FAQs)
Welcome to the FAQ section of ACELQ – American Council for E-Learning Quality. Here, we provide clear and concise answers to questions frequently asked by online learning institutions, educators, students, and digital education professionals. If your question is not listed, our Support Center is ready to assist you.
What is ACELQ, and what does it do?
ACELQ is a leading e-learning accreditation body dedicated to certifying and supporting institutions and professionals in digital education. We ensure that online learning providers meet the highest standards of quality, effectiveness, and learner engagement.
Why is accreditation from ACELQ important?
Accreditation from ACELQ demonstrates that an institution or program adheres to rigorous e-learning standards, ensuring quality, credibility, and recognition in the field of online education.
Who can apply for ACELQ membership?
Any institution or professional involved in online education can apply, including e-learning universities, colleges, academies, and educators seeking to demonstrate excellence in digital learning.
What are the different membership levels at ACELQ?
ACELQ offers institutional and individual memberships, each with tailored benefits and access to resources, training, and accreditation support.
How can my institution apply for ACELQ membership?
Institutions can apply through our online application portal, submitting required documentation and following ACELQ’s step-by-step accreditation process.
How long does the accreditation process take?
The duration depends on the institution’s readiness and completeness of the application. ACELQ provides guidance at each stage to streamline the process.
Can individuals join ACELQ?
Yes. Professionals in the field of online education can become individual members to access resources, professional development, and certification programs.
How do I verify an institution’s accreditation status with ACELQ?
Use our Verification Portal to confirm an institution’s accredited status and view its compliance with ACELQ standards.
Can my institution use the ACELQ logo after becoming a member?
Yes. Accredited institutions and members may use the official ACELQ logo according to our brand and usage guidelines. The logo signals compliance with ACELQ standards, enhancing credibility and recognition.
What resources does ACELQ provide to its members?
Members gain access to guidelines, research, professional development tools, templates, and exclusive events designed to support excellence in online education.
How can I access ACELQ’s research and publications?
Research papers, case studies, and reports are available in the ACELQ Member Resource Center.
Who can I contact if I have questions about my membership or accreditation process?
Reach out to our Support Center for personalized assistance with any membership or accreditation inquiries.
Does ACELQ offer training or workshops?
Yes. ACELQ provides webinars, workshops, and online courses focused on e-learning best practices, instructional design, and accreditation standards.
How can I stay informed about ACELQ’s upcoming events?
Subscribe to our newsletter and check the Events Page for the latest webinars, workshops, and conferences.
I am having trouble accessing my member account. What should I do?
Contact our Support Center for technical assistance with login or account issues.
How can I report an error or issue with the Verification Portal?
Submit a report via our Support Center, and our dedicated team will address the issue promptly.
// If you didn’t find the answer you were looking for, our Support Center is here to help. Reach out, and our team will provide fast, expert assistance for all ACELQ-related inquiries.